Refund & Cancellation
At Arghyaa, we value your trust and strive to ensure a hassle-free shopping experience. Please read our cancellation and return policies carefully before making a purchase.
Order Cancellations
- You may cancel your order anytime before it has been shipped.
- Once the order is shipped, cancellations are not possible.
If you wish to cancel an order, please contact us as soon as possible.
Returns & Replacements
We accept returns only in the following cases:
1. If You Receive a Damaged Product
- In the rare event that your jewelry arrives damaged, we sincerely apologize.
- You will need to return the damaged product to our return address at your own cost.
- Once we receive the item, we will inspect and verify it along with the delivery status from our shipping partner.
- If the return is approved, we will issue a replacement or store credit in the form of an Arghyaa Gift Card.
2. If You Receive the Wrong Product
- If you receive a product different from what you ordered, please return the incorrect item to our return address at your own cost.
- Upon receiving the product, we will verify and process your return.
- If the return is approved, we will issue a replacement or an Arghyaa Gift Card of equal value.
Refund & Store Credit Policy
- Refunds are not available. Instead, we will issue a Gift Card equivalent to your order value, which can be used for future purchases on Arghyaa.
- To compensate for the shipping cost you bear, we will add an extra ₹100 to your Gift Card for each approved return.
- The Gift Card is valid for 45 days from the date of issue. If not used within this period, it will expire.
We appreciate your support and understanding as we continue to bring you exquisite, handcrafted jewelry. If you have any questions, feel free to reach out—we’re here to assist you!
Thank you for choosing Arghyaa—where every jewel comes with care and trust.